Privacy Policy – nataliagrond.com

Effective Date: [Date]

1. Information We Collect

When you use nataliagrond.com, we may process:

  • Personal Data: Name, email, shipping/billing address
  • Transaction Data: Order history, payment details (encrypted)
  • Technical Data: IP address, device type, cookies
  • Preferences: Wishlists, browsing behavior

2. How We Use Your Data

Your information helps us:
✔ Process orders and payments
✔ Improve website functionality
✔ Prevent fraud and enhance security
✔ Personalize your shopping experience
✔ Send marketing communications (with consent)

Under privacy laws, we rely on:

  • Contractual necessity (order fulfillment)
  • Legal obligations (tax compliance)
  • Consent (for marketing/cookies)
  • Legitimate interests (website optimization)

4. Data Sharing

We may disclose information to:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (AusPost, DHL)
  • IT service providers (with confidentiality agreements)
  • Legal authorities (when required by law)

5. International Transfers

Data may be transferred outside Australia with appropriate safeguards.

6. Your Rights

You may:

  • Access or correct your data
  • Request deletion
  • Opt out of marketing
  • Withdraw consent
  • Lodge complaints with OAIC

7. Cookies

We use:

  • Essential cookies (shopping cart)
  • Analytics cookies (Google Analytics)
  • Marketing cookies (with consent)
    Manage preferences via our cookie banner.

8. Data Security

We implement:

  • SSL encryption
  • Regular security audits
  • Restricted data access

9. Data Retention

We retain data:

  • For active customer relationships
  • As required by law (typically 5-7 years)
  • Until consent withdrawal (marketing data)

10. Policy Updates

Current version at:
nataliagrond.com/privacy